Module 1
The Role Of Supervisor , Line Leader And Foreman As Coach
What is coaching ?
Why coaching is importance ?
Coaching as part of duties and responsibilities
Coaching for improvement performance
|
Module 2
How people learn ?
Important principles of learning
Adults learning
How to make learning effective
|
|
Module 3
Coaching and On The Job Training
What is On The Job Training (OJT) ?
Why the need for advantages of OJT?
Who is responsible for OJT?
How will OJT Benefit the supervisor , line leader and the foreman ?
|
Module 4
How To Conduct Structures OJT In Your Company ?
Step 1 : Identify Jobs for the OJT
Step 2 : Conduct task analysis
Step 3 : Set task standard
Step 4 : Identify skills and knowledge
Step 5 : Set training guidelines
Step 6 : Identify Trainee Needs
Step 7 : Schedule Training
Step 8 : Prepare to coach
Step 9 : Coaching the trainee
Step 10 : Evaluate and review OJT
|
|
Module 5
Steps To Effective Coaching
4 steps in coaching employee
Preparation
Demonstration
Skills practice
Follow up
How to prepare yourself and inspire confidence ?
How to understand your employee and how best they learn ?
How to provide the right environment for the coaching ?
How to provide guided instruction
How to evaluate the learning achieved
|
Module 6
Communication Skills For Coach (Trainer )
What is communication?
Why communication is important in coaching ?
7 "eliciting" skills
- Seeking information
- Supporting
- Sharing
- Seeking proposal
- Building
- Testing understanding
- Summarizing
4 "Limiting" Skills
- Giving information
- Disagreeing
- Proposing
- Defending/attacking
|
