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Module 1
How Identify And Categorized Problem Employees With Poor Performance And Personal Problem ?
- Who is the problem employee ?
- Types of the problem employee.
- Employees with personal problem
- What is personal problem ?
- Symptoms of problem employees
Employees With Poor Performance
- What is performance problem ?
- Symptoms of performance problem
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Module 2
Role Of Supervisor And Line Leader To Manage And Handle Problem Employee
Why must supervisor and line leader should have counseling skill?
How to be effective in solving subordinate problem ?
How to improve productivity through counseling skill ?
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Module 3
Introduction To Counseling
What is counseling ?
Characteristics of counseling ?
Principles of counseling
Counseling function in organization
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Module 4
Types Of Counseling
Directive counseling
Non-directive counseling
Participate counseling
Principles of counseling
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Module 5
Understand "SELF"
"Self-concept"
"Self-image"
"Self-esteem"
"Ideal-self"
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Module 6
Theories in Counseling
Client-center theory
Reality theory
Rational emotive theory
Gestalt theory
Transactional analysis theory
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Module 7
Techniques in counseling
Listening
Soliciting
Reacting
Asserting
Stress And Counseling
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Module 8
How To Handle Employees With Poor Performance And Employees With Personal Problem |
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Module 9
What is stress ?
Reaction toward stress
How to handle employee with stress problem?
How to reduce stress at work place?
How to overcome stress?
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