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Module 1
Who Is the supervisor?
The supervisor in the organizational hierarchy
The supervisor functions
Major duties and responsibilities
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Module 2
What are supervisory competencies?
List of key competencies
Characteristics of effective supervisor
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Module 3
You and your organization
Your organization
Organization chart
The organization iceberg
Formal system
Informal system
Your accountability
Your job description
Company policy
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Module 4 :
Supervision and management process
What is management
Management function
Objectives of management process
Resources managed by the management process
Theories or schools of management
Principles of management
PDCA and daily management
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Module 5
Supervision And Planning Process
What is planning ?
Importance of planning
What are plans, planning , policies and goals ?
Supervisor as planner
The planning process
Types of plans
Target for planning
How to plan your job ?
Why di supervisory work plans fail ?
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Module 6
Planning Format
What is planning format ?
How to develop planning format ?
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