Good supervision is extremely difficult to practice and any successful organization requires good/excellent supervision . In the past , a supervisor was conceived of a "boss". Today's supervisor is a leader who promotes a climate of cooperation and respect so that worker will want to be led and possibly lead and direct themsleves . The supervisor as a leader , must know who is being led and must be able to work with and through people.

Building and leading effective works team is also vital for organization improvement and personal growth . The result will be 'great performance through great people' enabling the organization to add value and product service excellence.

Effective work attitude , behaviour and high productivity result from good management and produce competitive advantage and quality service. Hence it is vital that supervisor are skilled in the areas of leadership , communication , motivation , team building and human relation. The course specifically aims to equip course participant for the vital role.

This highly practical and effective program will help participants to achieve the following objectives :

• Understand the excellent managerial leadership dynamics and concept.
• Understand the fundamental leadership skill development of leadership skills
• Comprehend and adopt appropriate leadership styles for efficiency and effectiveness
• To identify the contribution of leadership in developing good human relations
• To identify the importance of human relations skills
• Be able to manage difficult situations at work worth confidence and effectiveness.
• Improve understanding of individual and group behaviour for better management , team building and motivation.
• Enhance communications skill with the management and the work force.
• To understand conflict and co-operation.