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COURSE CONTENT :
SUPERVISORY DEVELOPMENT PROGRAM ON
LEADERSHIP, COMMUNICATION, MOTIVATING AND HUMAN RELATIONSHIP SKILL

 Module 1

Introduction To Leadership

Definition on leader

  • Definition on leadership
  • Why supervisor must have leadership skill?
  • Leadership training beliefs

 Module 2

Excellent Managerial Leadership Dynamics And Concept

  • 7 element of excellent managerial leadership dynamics
  • Managerial leadership concept

 Fundamental Leadership Skills

  • Skills in Level One - leading an individual
  • Skills in level Two - Leading a group
  • Skills in level Three - Leading to achieve the desired result

 

Module 3

Development Of Leadership Skills

  • Terminology in leadership dynamics
  • Leadership effectiveness
  • Leadership impact
  • Leadership styles
  • Leadership qualities
  • Factors that influence the time taken to develop a subordinate

 

Module 4

Understand The 4 Main Leadership Styles

  • Leadership styles
  • Directive behaviour and supportive behaviour
  • Autocratic style
  • Democratic style
  • Participative style
  • Delegating style

 

Module 5

Selecting And Applying Appropriate Leadership Styles

  • How to select and apply appropriate leadership styles
  • Diagnosis
  • Competence
  • Commitment
  • 4 development level model
  • How to change our leadership styles in relation to different levels

Human Relation Skill

  • Understanding human differences
  • Formation and development attitudes
  • Principles of effective human relations
  • How to resolve employee conflicts

 

Module 6

Motivating Skill

  • What is motivation ?
  • What motivates you ?
  • Why people act the way they do ?
  • Employee needs
  • Motivating for productivity
  • 7 condition for subordinate to be motive